Our privacy policy
Dijkstra respects the privacy of all visitors of its website https://www.Dijkstrakleiwaren.nl, of its (potential) relations and (potential) customers. We handle your personal data with care. This information will not be sold, traded or shared with parties that are not involved with our services. We comply with the requirements of the data protection legislation in force in the Netherlands. This means, among other things, that we process personal data lawfully, secure these data properly and only share them with third parties under certain conditions.
Use of personal data
Dijkstra processes your personal data because you make use of our services. In this case you leave personal data with us. We only store and use the personal data that is provided directly by you in the context of the service you have requested or that we obtain through the analytical cookies that we place or have placed.
- We use the following data for the purposes stated in this privacy statement:
- Your name, address, place of residence;
- Your telephone number;
- your e-mail address;
- Your IP address (anonymised);
- Data on your activities on our website;
- Internet browser and device type.
And what do we use this data for?
- To deliver products to you;
- To be able to contact you in order to provide our services;
- To inform you about our services and products;
- To send our newsletter;
Contact form
On our website, we offer a contact form and an offer form. If you fill in this contact form or send us an e-mail, the data filled in will be kept as long as it is necessary for processing and settlement.
Storage periods
Dijkstra will not store your personal data longer than is strictly necessary to realise the goals for which your data are collected. The data that you have provided us with to enable us to contact you is stored until the contact has taken place. Furthermore, data is kept as long as you are customer or relation of us.
If the relationship is terminated, we keep data for a maximum of 2 years, with the exception of invoices. We keep these for 7 years in connection with our legal obligations.
Provision to third parties
Dijkstra will only share your personal data with third parties if this is necessary for the execution of our services or to meet a possible legal obligation. With companies that process your data on our behalf, we enter into a processing agreement that complies with the General Data Protection Regulation. In this way we ensure the same level of security and confidentiality of your data.
Security
Dijkstra takes care of appropriate technical and organizational measures to prevent loss or illegal processing of personal data:
- Our website is secured with an SSL-certificate. This ensures that confidential information, for example that is provided through a contact form, is sent encrypted;
- Our software is updated and we use a firewall;
- Access to electronic systems is password protected;
- Only authorised staff/third parties have access to your personal data;
- We enter into agreements with third parties who process your personal data on our behalf.
- With these measures we strive for an appropriate security level.
Cookies
We may use 'cookies' on our website, which act as an identity card for your computer. When you visit our Dijkstra website, unique cookies are placed to distinguish your browser from all other browsers that visit our site. By recognising your browser we can serve you better.
Most browsers allow you to choose whether to accept or decline cookies by modifying your browser preferences. You have the choice to accept all cookies, to be notified when a cookie is placed, or to reject all cookies. Please note that if you choose to reject all cookies, certain parts of this site may not be available or may not function properly. Dijkstra may also use Google Analytics to monitor the activity on our websites. Information about how Google Analytics collects and processes data can be found at: www.google.com/policies/privacy/partners.
Rights
You have various rights with regard to the personal data that we process about you. For example, you have the right to inspect, correct or delete your personal data. You also have the right to withdraw your consent for data processing at any time or to object to the processing of your personal data by us. You can send a request for inspection, correction, deletion, data transfer or a request to withdraw your permission or to object to the processing of your personal data to info@dijkstrakleiwaren.nl.
To ensure that such a request is made by you, we ask that you enclose a copy of your proof of identity with the request. In this copy, please make sure that your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) are blacked out. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks. If we do not meet this deadline, we will let you know as soon as possible.
We hope, of course, that you are satisfied with how we handle your personal data. Are you not? Then please let us know. We would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Netherlands Data Protection Authority. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.
Changes
The rules surrounding the protection of personal data are subject to constant change. We therefore reserve the right to make changes to this privacy statement. Therefore, please check this statement regularly.
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